10 Essential Features of a Customer Communication Management Platform
A customer communication platform is essential for businesses that want to deliver consistent, coordinated communication through...
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James McLeman
- Jun 14, 2022
- 2 min
Everyone has a dashboard
Our journey in creating an enterprise dashboard for our SaaS platform.
79 views
John Anderson
- May 9, 2022
- 2 min
Just because you have 20th century data doesn't mean you shouldn't have 21st century communications
As an organisation we are compelled, for good business practice, compliance or ethical reasons, to send various communications to our...
54 views
James McLeman
- Apr 6, 2022
- 3 min
Flexible engineering of a multi-tenant SaaS solution
When you design and build a solution you always have a number of key design objectives or principles. Some are obvious like security or...
53 views
John Anderson
- Nov 26, 2021
- 2 min
Client communications & keeping pace with legislation
Look at how legislation changes could affect your business and, more specifically, your customer communications.
41 views
James McLeman
- Oct 12, 2021
- 3 min
Was Mom right about always sharing?
The benefits and drawbacks of content sharing within a document template framework.
52 views
Frik Botha
- Sep 8, 2021
- 3 min
SaaS costs turning into sticker shock – sounds familiar?
It is essential to have control over SaaS subscriptions in order to avoid skyrocketing costs
51 views
Monique Steyn
- Aug 3, 2021
- 4 min
Digestible document design
By effectively designing your customer correspondence, you could easily get your message across to your audience.
57 views
James McLeman
- Jun 29, 2021
- 3 min
Why is it so hard to change a full stop?
Data driven communication can be complex making it hard to even change something as simple as a full stop. Let me share how to simplify it.
72 views
John Anderson
- May 31, 2021
- 2 min
De-centralised business and consistent communications
The management challenge and related cost in striving for consistency of communications across an organisation continue to increase.
33 views
John Anderson
- May 4, 2021
- 4 min
The need for better Health Care Agreements
In a competitive market where Aged / Disability Care compliance and service delivery continues to challenge quality of service and profitabi
128 views
Monique Steyn
- May 4, 2021
- 3 min
Welcome to Mr Airdocs Blog
I’m thrilled to introduce the launch of Airdocs’ blog page providing the opportunity to share seen business challenges turned into successes
132 views
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