Clever Correspondence
It's so simple with Airdocs
Client communications too hard to handle?
Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because Customer Communication Management (CCM) can be laborious, time consuming and costly to get right.
Good news! Airdocs has automated the process to provide a simpler, better, faster, more manageable and cost-effective client correspondence solution that puts your clients first.
"With the Airdocs solution, we’ve dramatically improved customer engagement, integrated with our core banking platform, simplifying both our front and back-office functions."
Mark Sawyer
General Manager at MyLife MyFinance
Choose Airdocs to send personalised, highly targeted correspondence through the channels your clients prefer
Get out in front
Tick all boxes: compliance, tracking, archives
Solve your business challenges by choosing a seamless end to end solution. You are covered with:
Audit logs
Track and trace, sent, signed and returned communications
A record of:
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Each sent document, from original to signed
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Summary PDF with proof of signature
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The captured dataset to update core system of record
Digitally sign all correspondence
Give your clients the ability to digitally sign agreements securely.
Accessibility for the visually impaired
Enable your visually impaired clients to have their documents read out loud using screen reader technology. This feature even enables the logical reading of tables and invoices to deliver a clearly read audio message.
It's all about you and your client
Any Channel
SMS
Post
Electronic signature
Client portal
Archive
Any Format
Text
Image
HTML
Audio
Video
Any Device
PC
Laptop
Mobile
Tablet
Local printer
Mass mailing
Practical examples of Airdocs’ communication documents
Regulatory compliant documents (e.g. invoices & statements)
Agreements & contracts
Call centre correspondence
Emergency communications (i.e. COVID-19)
Welcome packs
Targeted marketing: newsletters & updates
Letters (i.e. onboarding & servicing)
Schedules
Notifications
Your choice
01
Bring your own electronic signature and mailhouse providers
02
Use our electronic signature and mailhouse providers
Experience the benefit to your business
Best-in-class client experience
Cost reduction in manual paper and document processes
Compliant communications
Data driven highly personalised correspondence
Clients receive correspondence through preferred channels
Achieve brand consistency across all correspondence
Happier clients
