Clever Correspondence

It's so simple with Airdocs

Client communications too hard to handle?

Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because Customer Communication Management (CCM) can be laborious, time consuming and costly to get right.

Good news! Airdocs has automated the process to provide a simpler, better, faster, more manageable and cost-effective client correspondence solution that puts your clients first.

MyLifeMyFinanceCircle.png

"With the Airdocs solution, we’ve dramatically improved customer engagement, integrated with our core banking platform, simplifying both our front and back-office functions."

Mark Sawyer

General Manager at MyLife MyFinance

Choose Airdocs to send personalised, highly targeted correspondence through the channels your clients prefer

Frontrunner_V2.jpg

Get out in front

Tick all boxes: compliance, tracking, archives

Solve your business challenges by choosing a seamless end to end solution. You are covered with:

 

Audit logs

Track and trace, sent, signed and returned communications

 

A record of:

  • Each sent document, from original to signed

  • Summary PDF with proof of signature

  • The captured dataset to update core system of record

Digitally sign all correspondence

Give your clients the ability to digitally sign agreements securely.

Accessibility for the visually impaired

Enable your visually impaired clients to have their documents read out loud using screen reader technology. This feature even enables the logical reading of tables and invoices to deliver a clearly read audio message.

It's all about you and your client

WorkingMan_V1_edited.jpg

Any Channel

Email

SMS

Post

Electronic signature

Client portal

Archive

Device.jpg

Any Format

Text

Image

HTML

PDF

Audio

Video

Format.jpg

Any Device

PC

Laptop

Mobile

Tablet

Local printer

Mass mailing

Practical examples of Airdocs’ communication documents

Regulatory compliant documents (e.g. invoices & statements)

Agreements & contracts

Call centre correspondence

Emergency communications (i.e. COVID-19)

Welcome packs

Targeted marketing: newsletters & updates

Letters (i.e. onboarding & servicing)

Schedules

Notifications

Your choice

01
Bring your own electronic signature and mailhouse providers
02
Use our electronic signature and mailhouse providers

Experience the benefit to your business

Best-in-class client experience

Cost reduction in manual paper and document processes

Compliant communications

Data driven highly personalised correspondence

Clients receive correspondence through preferred channels

Achieve brand consistency across all correspondence

Happier clients

Generic Airdocs Brochure_Mockup.png