"Digital transformation has enabled consistently high-quality customer interactions to be a competitive differentiator, no matter the channel - and when the right channel is used, customer loyalty is strengthened." - Greg Twemlow, CEO, AIRDOCS Global
AIRDOCS - get closer to your customers
AIRDOCS - awarded by APAC CIO Outlook
Azure Cloud Architecture
Making every customer communication engagingly relevant in terms of message, medium and moment. Customer Messaging powered byAutomated Intelligent Relevance
Making every customer communication engagingly relevant in terms of Media, Message and Technology.
AIRDOCS delivers Mass Intimacy
Life as we know it has become more and more digital. There is no escaping it. This reality has driven a sweeping change in customer expectations whether it be a consumer, patient, employee, insured, supplier, vendor or follower. A growing number of customers—from all walks of life—insist on engaging with organizations differently. Conveniently. Digitally. For organizations, this first presents the challenge to meet these evolving expectations and it also represents a compelling opportunity to achieve major business improvement through the strategic application of technology. AIRDOCS - making every customer communication engagingly relevant in terms of message, medium and moment.
POWERED BY Automated Intelligent Relevance (A.I.R.)
Compared to on-premise solutions, AIRDOCS Cloud CCM delivers:
Fully functional customer communications management
A single platform that fulfills all of your line of business requirements while engaging customers and satisfying their increasing expectations.
The marketing team are in total control of timelines
AIRDOCS empowers business users to orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.
Software as a Service
the strongest available data security
The AIRDOCS CCM platform runs on Microsoft's AZURE Cloud and is available wherever AZURE operates ensuring data is secure and sovereign.
Shift CAPEX to OPEX
SET YOUR Budget based on document volumes
Apply operational budgets to the subscription costs of the AIRDOCS Software as a Service platform. Prepare budgets based on document creation/delivery volumes and only ever pay for what you use.
all the risk is removed
For proactively engaging with us, AIRDOCS will guarantee your RoI by offering pricing that ensures you achieve your goals.
Ready to get started?
Hospitals Contribution Fund
HCF is a leading AUSTRALIAN health insurer
About A.I.R.DOCS Global
Automated Intelligent Relevance
Making every customer communication engagingly relevant in terms of message, medium and moment.
AIRDOCS is an Australian company operating globally from the Microsoft Azure cloud, founded by customer communications experts. We simplify and expedite the design, creation and delivery of customer communications projects. AIRDOCS ensures every message you provide to your customers is functionally designed, personalized, actionable and delivered via the customer's preferred channel.
Relationships are the bedrock of business and customer service. At the heart of every strong relationship is communication. Yet, as communication technology has evolved, companies have traded relevance for convenience at every turn. It's never been easier to send a message and it's never been harder to be heard. AIRDOCS is here to bring the personal sense of face-to-face conversation to digital communication. We believe that communicating more easily doesn't have to result in a loss in meaning, transparency, or continuity. We know that our platform can help organizations connect with their customers more deeply than ever.
AIRDOCS is a Software as a Service platform that eliminates the traditional problems you face with large scale on-premises solutions. With our AZURE hosted Cloud platform we leverage your data to deliver rich, engaging and compelling communications. Content is held in a single, secure location and the management of data processing, marketing and distribution rules is fast and simple.
The AIRDOCS platform was designed to deliver Automated Intelligent Relevance to maximize engagement. AIRDOCS operates in the Microsoft AZURE Cloud and employs state-of-the-art data security architecture. AIRDOCS meets and surpasses the most stringent penetration testing. We have a culture of strong privacy principles and leading security practices that govern our approach to helping protect customer information. This approach has been informed by years of experience in dealing with, and responding to, a wide range of data security issues. The AIRDOCS Application Security Layer is built on Microsoft's AZURE security foundations.
People behind AIRDOCS.
An accomplished CEO, Greg combines technical depth with business savvy & creative flair and an ability to think analytically. He has worked internationally for more than 25 years in fields including: Big Data, Startups, E-commerce, Financial Services and Cloud/SaaS. Connect with Greg on LinkedIn
Co-Founder/Director of Technology
James has specialized in the high volume document management industry for the last 15 years. His expertise spans the areas of document composition, archiving, printing and conversion. He is an expert in integrations of complex Cloud and premises-based solutions. Connect with James on LinkedIn
Chief Security Officer
Christoff is Principal Consultant & Founder at Partners Consult, a provider of professional information security services and solutions. Partners Consult services an international list of clients. Christoff acts as AIRDOCS CSO and has established our security policy framework and our data security infrastructure. Connect with Christoff on LinkedIn
Head of Cloud Operations
Chris is a highly proficient, strategically minded and customer focused leader. A Cloud operations expert with the ability to form strong working relationships with colleagues, senior management, clients and vendors. I have a commitment to start-up and social enterprises and revel in the challenges this brings. Connect with Chris on LinkedIn
Chief Legal Advisor
Judy graduated from the University of NSW with a Bachelor of Economics (Accounting & Financial Econometrics) and a Bachelor of Laws, and has a strong background in commercial law. Judy was admitted as a Solicitor of the Supreme Court of NSW in 2010 and is a dynamic team player. Connect with Judy on LinkedIn
Chief Financial Advisor
Neil is the founder and Managing Director of BridgePoint Group, a professional services firm providing advice and services to high potential private companies. Neil has guided AIRDOCS corporate operating structure to deliver optimum outcomes for all stakeholders in our business. Connect with Neil on LinkedIn
Tell your story using the most engaging media - video is 70% of all Internet traffic
AIRDOCS makes customer messaging a competitive advantage
AIRDOCS - you need to start using video marketing
AIRDOCS video ad for Petsure
AIRDOCS personalized video marketing example
AIRDOCS makes your communications come alive
SaaS for Bank CMOs who value customer experience
How to achieve Mass Intimacy with AIRDOCS
Airdocs: Agile, data-driven, digital marketing using Automated Intelligent Relevance (A.I.R.)
CSF® in the AIRDOCS Cloud (CSF is a registered mark of FIS Global)
Wanting to Achieve Mass Intimacy - try Messaging That Engages
Get Your Marketing System Back in the Groove
Marketing agility - Launch Your Campaign in < 7 Days
AIRDOCS - It's Like a Breath of Fresh A.I.R. (Automated Intelligent Relevance)
Digital Messaging by AIRDOCS - save a bucket-load of cash
AIRDOCS aligns perfectly with your customer strategy
AIRDOCS customer marketing from the Azure Cloud
Be the 10x Marketer
We have to break the habit of rushing into solution-mode...Creative tension starts with research. “Supposing is good, finding out is better” — so said the patron Saint of UX, Mark Twain
Like some help with establishing your 10xMarketer team? Please get in touch.
Connect with your Customers.
Add personalized video to your customer messaging mix.
Your customers want to feel loved. It's no longer good enough to send generic messages. Plain text or even html just doesn't cut through the noise. Add personalized video to your customer messaging mix.
Contact AIRDOCS now and schedule a demonstration of the power of personalizing your customer messaging.
The business problems we solve:
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