• AIRDOCS integrates best-of-breed CCM components in a micro-services SaaS architecture to provide organisations with a "turnkey" capability to generate and control any customer communication from anywhere, any time delivered to every available channel.

     

     

     

     

    As defined by Madison Advisors in 2018

    Customer communications management (CCM) hosted managed services
    (HMS) is a technology model that incorporates the critical components of CCM in a single integrated platform. This results-driven model offers a complete end-to-end solution that addresses enterprise communication requirements, relieves the burden on IT resources, and delivers an optimized return on investment (ROI) by shifting from a capital expenditure model (CapEx) to an operational expense model (OpEx). CCM hosted managed services solutions transfers the risks associated with purchasing and installing software to the provider while allowing the enterprise to obtain the full benefits of a CCM HMS solution.

     

  • Ready to get started?

    Every document, email, text message, statement, contract or push notification you send is all part of the larger, ongoing conversation with your customer. Turn to AIRDOCS when your needs outgrow your capabilities. We'll help you succeed with our multi-channel, next generation communications cloud platform for unprecedented deployment flexibility and complete control over communications.

    20 Bond St Sydney NSW Australia
    Business hours Mon-Fri
    +61 2 8294 8394
  • Case Study

    Hospitals Contribution Fund

    a leading AUSTRALIAN health insurer

    Moving to AIRDOCS allowed HCF to create a highly personalized customer experience for its 700,000 policyholders in a streamlined and cost effective way. Read more....

  • About AIRDOCS Global

    AIRDOCS is an Australian company operating globally from the Microsoft Azure cloud, founded by customer communications experts. We simplify and expedite the design, creation and delivery of customer communications projects. AIRDOCS ensures every message you provide to your customers is functionally designed, personalized, actionable and delivered via the customer's preferred channel.

     

    Relationships are the bedrock of business and customer service. At the heart of every strong relationship is communication. Yet, as communication technology has evolved, companies have traded relevance for convenience at every turn. It's never been easier to send a message and it's never been harder to be heard. AIRDOCS is here to bring the personal sense of face-to-face conversation to digital communication. We believe that communicating more easily doesn't have to result in a loss in meaning, transparency, or continuity. We know that our platform can help organizations connect with their customers more deeply than ever.

     

    AIRDOCS is a Software as a Service platform that eliminates the traditional problems you face with large scale on-premises solutions. With our AZURE hosted Cloud platform we leverage your data to deliver rich, engaging and compelling communications. Content is held in a single, secure location and the management of data processing, marketing and distribution rules is fast and simple.

     

    AIRDOCS operates in the Microsoft AZURE Cloud and employs state-of-the-art data security architecture. AIRDOCS meets and surpasses the most stringent penetration testing. We have a culture of strong privacy principles and leading security practices that govern our approach to helping protect customer information. This approach has been informed by years of experience in dealing with, and responding to, a wide range of data security issues. The AIRDOCS Application Security Layer is built on Microsoft's AZURE security foundations.

  • Executive Profiles

    People behind AIRDOCS.

    James McLeman

    James McLeman

    Co-Founder/Director of Technology

    James has specialized in the high volume document management industry for the last 15 years. His expertise spans the areas of document composition, archiving, printing and conversion. He is an expert in integrations of complex Cloud and premises-based solutions. Connect with James on LinkedIn

    Christoff Breytenbach

    Christoff Breytenbach

    Chief Security Officer

    Christoff is Principal Consultant & Founder at Partners Consult, a provider of professional information security services and solutions. Partners Consult services an international list of clients. Christoff acts as AIRDOCS CSO and has established our security policy framework and our data security infrastructure. Connect with Christoff on LinkedIn

    Chris O'Donoghue

    Chris O'Donoghue

    Head of Cloud Operations

    Chris is a highly proficient, strategically minded and customer focused leader. A Cloud operations expert with the ability to form strong working relationships with colleagues, senior management, clients and vendors. I have a commitment to start-up and social enterprises and revel in the challenges this brings. Connect with Chris on LinkedIn

    Richard Woock

    Richard Woock

    Chief Operating Officer

    An experienced and skilled manager committed to consistently achieving the right outcomes for business and teams. Managed complex projects and million dollar budgets. Able to direct, negotiate and motivate individuals, executives and teams to excel and commit to a winning result. Connect with Richard on   LinkedIn

    Judy So

    Judy So

    Chief Legal Advisor

    Judy graduated from the University of NSW with a Bachelor of Economics (Accounting & Financial Econometrics) and a Bachelor of Laws, and has a strong background in commercial law. Judy was admitted as a Solicitor of the Supreme Court of NSW in 2010 and is a dynamic team player. Connect with Judy on LinkedIn

    Neil Parker

    Neil Parker

    Chief Financial Advisor

    Neil is the founder and Managing Director of BridgePoint Group, a professional services firm providing advice and services to high potential private companies. Neil has guided AIRDOCS corporate operating structure to deliver optimum outcomes for all stakeholders in our business. Connect with Neil on LinkedIn

  • Email & Phone

    Business Hours Mon-Fri AEST

    support@airdocs.zendesk.com

    +61 2 8294 8394

All Posts
×
×
WEBSITE USE TERMS AND CONDITIONS - AIRDOCS Pty Ltd

Welcome to our website. This website with URL address http://www.airdocs.io/ is owned and operated by AIRDOCS Pty Ltd (ABN 32 603 736 223). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AIRDOCS Pty Ltd’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘AIRDOCS Pty Ltd’ or ‘us’ or ‘our’ or ‘we’ refers to AIRDOCS Pty Ltd, the owner of the website, whose registered office is Level 13, 52 Alfred St, Milsons Point NSW 2061 Australia. The term ‘you’ or ‘your’ refers to the website user.
Your use of this website is subject to the following terms and conditions:
1.	The content of this website is for your general information and use only. It is subject to change without prior notice.
2.	This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Nil.
3.	Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
4.	Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5.	This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6.	All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
7.	Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
8.	This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
9.	Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales, Australia.
10.	You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
11.	These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
12.	These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
13.	You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
14.	In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
15.	Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
You can email our Privacy Officer at support@airdocs.zendesk.com if you have any questions.